Oddbox and Up To Your Door:
Case study
Up To Your Door collaboration with Oddbox
The collaboration between the two brands began in 2017, and we are proud to say that we have grown together over the years. Up To Your Door has played a crucial role in Oddbox’s expansion, contributing to an astounding exponential growth rate of 83% per year in parcel deliveries over the last 7 years. Thanks to Up To Your Door’s speed and strong focus on the delivery experience, Oddbox customers now enjoy a seamless and enhanced delivery process.
Key Milestones in the Partnership:
Oddbox customers benefit from overnight deliveries, helping to reduce CO2 emissions;
Each Oddbox route is carefully calculated using route planning for efficient driving time;
Our eco-friendly fleet is equipped to transport food and perishables;
Oddbox customers receive their orders based on a subscription, with personalised instructions, delivered weekly on a specific day depending on their area.
Our partnership focuses on addressing food waste;
Up To Your Door has promoted the Oddbox brand both online and through postcards;
Current performance: 100,000 subscription-based deliveries to customers' doors each month.
Currently, Up To Your Door achieves a 99,5% success rate in first-time delivery attempts for Oddbox boxes.
At Up To Your Door, we prioritize reliability and punctuality in delivering Oddbox boxes. Our commitment to a fixed delivery schedule ensures that your orders arrive exactly when you expect them—whether it’s at 7 PM or 8 AM, with some postcodes even receiving deliveries as early as 6 PM. For instance, if you choose a Monday delivery, your Oddbox will be at your doorstep that same night, guaranteeing on-time service every time.
Testimonial
The founders of Oddbox stated:
„Up To Your Door provides an exceptional bespoke final mile delivery service, consistently exceeding customer expectations. Their reliability is unmatched, with proactive communication during unforeseen circumstances. By innovating our overnight delivery process, they have enhanced efficiency while ensuring careful handling of delicate products. Up To Your Door stands out for its personalized service, competitive value for money, and outstanding customer support. I highly recommend them for their flexibility and commitment to quality”.
Emilie Vanpoperinghe &
Deepak Ravindran
Co-Founders, ODDBOX
Emilie Vanpoperinghe & Deepak Ravindran
Co-Founders, ODDBOX
Customer Feedback on Up To Your Door's Delivery Service for Oddbox:
- “Please pass on my thanks to my box deliverer this week: they found a key which my mother had dropped and left it on top of our box. So thoughtful!”
- “I wanted to pass a big thank you to our delivery driver Pavel. I had intended to leave a bag out to put the box in as we have ants who love the deliveries, but stupidly forgot to do so. However, Pavel kindly left the box in a plastic bag - and everything was ant-free. Thank you for your kind and thoughtful service.”
- “The deliveries are always on time and super smooth. Couldn't ask for more.”
- “Sustainable and efficient—perfect for a company like Oddbox!”
- “I appreciate the flexibility with delivery options, it fits perfectly into my busy schedule.”
